Project Details

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Project Overview

Services : BSIT COVID-19 | HELP DESK

Specialty : Research | Health care | survelliance

The project involves the development of a COVID Help Desk Portal, which serves as a comprehensive platform to provide information, resources, and support to individuals and communities during the COVID-19 pandemic. The portal aims to centralize relevant information, including case studies, statistics, guidelines, and helpline services, to assist users in navigating through the challenges posed by the pandemic.

Incorporate multilingual support to cater to a diverse user base and enable broader reach and inclusivity. Implement robust security measures to protect user data, maintain privacy, and safeguard against misinformation or fraudulent activities.



Our Goals

Develop a user-friendly and intuitive interface that enables easy navigation and access to relevant COVID-19 information.

Provide up-to-date and accurate information about COVID-19 cases, statistics, and guidelines from reliable sources such as health organizations and government agencies.

Create a platform for sharing and studying case studies related to COVID-19, including successful containment strategies, vaccination campaigns, and community initiatives.

Integrate helpline services and support systems to provide assistance, answer queries, and offer guidance to individuals seeking help during the pandemic.

Implement interactive features such as forums, chatbots, or live chat functionalities to facilitate user engagement and foster a sense of community.

Ensure the website is accessible and optimized for various devices and internet speeds to accommodate users with different technological resources.

Project Phases

Planning and Research

Define the target audience, their specific needs, and pain points related to COVID-19. Conduct comprehensive research on COVID-19 case studies, reliable sources of information, and relevant guidelines.


Create wireframes and mockups to visualize the website's layout, structure, and key features. Design a visually appealing user interface that aligns with the portal's purpose and provides a seamless user experience.


Set up the development environment, including server configuration and database setup. Implement the front-end of the website using HTML, CSS, and JavaScript to create a responsive and visually appealing user interface.

Content Creation and Management

Develop a user-friendly admin panel or content management system (CMS) to manage and update website content easily. Create and curate informative content related to COVID-19, including articles, case studies, guidelines.

Testing and Quality Assurance:

Perform thorough testing of the website's functionality, responsiveness, and compatibility across different devices and browsers. Conduct user acceptance testing to ensure the website meets the desired requirements, provides an excellent user experience.

Deployment and Maintenance

Deploy the website to a suitable hosting environment. Configure backup and security measures to protect the website and its data. Monitor website performance, security, and user feedback to make necessary updates and improvements over time.


Tracker | symptoms | spread

Conduct comprehensive research on COVID-19 case studies, reliable sources of information, and relevant guidelines.Identify existing platforms and initiatives to understand unique selling points and differentiate the COVID Help Desk Portal.COVID-19 help desk will be asssisted always and do not go out.


Our Focus

We mainly focus on the following things:

Technology Leadership

BSIT Software Services Pvt. Ltd stays on top of new advances in the information technology world, so you can be assured that our software development technologies.

Professional Atmosphere

We believe that a professional and modern work atmosphere is critical to the success of our employees and our business. So we have gone to great lengths to create a high-end office space, with numerous meeting and conference rooms.

Results Orientation

We are proactive in achieving world class results. We set challenging and competitive goals in order to continuously improve our capabilities.

Talented People

We love technology, and we are proud of our far-reaching technical abilities. We have some of the highest recruitment standards in the industry.


We ensure a safe, clean and injury-free workplace. Our proper planning in staffing a project enables us to make and meet commitments.


We strive to achieve the highest standards of excellence. In our quest for continuous development, we focus on doing the right things right.

What we Offer

Web Enablement of Any Legacy Applications

Customized Web Portal Solutions

Community Site Development

Custom Social Network development

E Commerce Solutions

Internet and Intranet solutions

Specific Custom Applications as per client Demand

Corporate Web Based Solutions

Business Applications

Payment processor integrations


We provide affordable Email Marketing Service that Ensures Top-quality Business Websites With Unique Solution.

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We are a sociable bunch and our new business comes primarily from recommendations & referrals from clients & friends who know how we work. We don't think that salesmen should do all the talking for us and so we recommend that you speak directly to our clients to understand who we are and what we do. Our social media pricing is completely bespoke and is based on your current situation and your objectives.


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